Payment & Security

Payment & Security Policy

VEYRASY is committed to providing a clear and secure checkout experience for customers purchasing personal cooling devices and summer accessories through veyrasy.com.

Our collections include hands-free neck fans, portable handheld fans, desktop mini fans, and selected cooling accessories. The payment options available for your order will be shown during checkout.

Available Payment Methods

Orders placed through veyrasy.com may be paid using the methods displayed as available at checkout.

Depending on your country, device, currency, and the payment services available at the time of purchase, payment options may include:

  • Major credit cards

  • Debit cards

  • Digital wallets

  • Other supported regional payment solutions

Only payment methods presented during checkout can be used to complete a purchase.

All required payments must be successfully authorized before a VEYRASY order can proceed to fulfillment and shipment.

Payment Verification & Authorization

When an order is submitted, your bank, card issuer, payment processor, or other financial institution may perform an authorization or verification check.

This process may be used to confirm matters such as:

  • Available funds

  • Transaction amount

  • Shipping charges

  • Applicable taxes

  • Regional payment-related fees

  • Billing information

  • Fraud-prevention requirements

  • Transaction security

In some cases, a temporary authorization amount may appear as pending on your account before the transaction is fully completed.

The timing for releasing or updating an authorization hold is determined by your bank or payment provider and may vary according to their internal procedures.

Secure Checkout Process

VEYRASY uses checkout and payment systems designed to support secure transaction processing.

Appropriate security and encryption technologies (such as TLS encryption) may be used to help protect payment and customer information during checkout.

VEYRASY does not intentionally store complete payment card numbers, CVV security codes, or full online banking passwords directly on its own servers.

Orders may also be reviewed for:

  • Unusual transaction activity

  • Suspected fraud

  • Unauthorized payment attempts

  • Payment inconsistencies

  • Other security concerns

These reviews are intended to support a safer purchasing environment for both customers and the store.

Order Total & Pricing

Before your order is submitted, the final amount payable will be displayed during checkout.

Where applicable, the total may include:

  • Product price

  • Shipping charges

  • Handling fees

  • Packaging-related charges

  • Applicable taxes

  • Promotional discounts

  • Other charges clearly disclosed before payment

For VEYRASY orders, product charges may relate to items such as:

  • Hands-free neck fans

  • Portable handheld fans

  • Hybrid mini fans & desk accessories

  • Other selected seasonal cooling items

Please review the complete checkout total before confirming your purchase.

Currency & Foreign Exchange

Orders may generally be processed in USD, unless another supported currency is displayed during checkout.

If the currency used by your card or payment account differs from the checkout currency, your bank or payment provider may perform a currency conversion.

Your financial institution may also apply charges such as:

  • Foreign transaction fees

  • Currency conversion fees

  • International processing fees

  • Other banking charges

These fees and exchange rates are determined independently by the relevant financial institution and are not controlled by VEYRASY.

Temporary Authorization Holds

After attempting to place an order, you may see a temporary authorization hold on your account.

This type of hold may be used to verify that your selected payment method is valid and has sufficient available funds. A temporary authorization hold is not necessarily an additional or duplicate charge.

If the transaction is not completed, the authorization will generally be removed according to the processing schedule established by your bank, card issuer, or payment provider.

VEYRASY does not control how quickly an independent financial institution releases a pending authorization.

Unsuccessful or Declined Payments

A transaction may be declined or unsuccessful for reasons including:

  • Incorrect card details

  • Insufficient available funds

  • Expired payment card

  • Incorrect billing information

  • Billing details that do not match bank records

  • Security restrictions

  • Fraud-prevention screening

  • Regional payment limitations

  • Card issuer restrictions

  • Payment provider restrictions

If your payment does not go through, please first review the details entered during checkout.

You may also need to contact your bank, card issuer, or payment provider for additional information before trying the transaction again.

Duplicate or Unknown Transactions

If you believe the same VEYRASY order has been charged more than once, or if you notice a payment you do not recognize, please contact our customer support team as soon as possible.

We can review the transaction information available to us and help determine whether a payment issue has occurred.

If an incorrect charge is confirmed and a refund is appropriate, the refund will generally be processed according to the applicable payment and refund procedures.

Discounts, Promotional Codes & Special Offers

Where available, valid discount or promotional codes may be entered during checkout.

A promotional code must meet the applicable conditions to be accepted. Promotional offers may be subject to requirements such as:

  • Minimum purchase amounts

  • Eligible product categories

  • Specific collection restrictions

  • Limited promotional periods

  • One-time use conditions

  • Customer eligibility requirements

  • Other terms presented with the promotion

The conditions associated with a particular promotion will govern its use.

Taxes, Customs Charges & Other Fees

Depending on the order destination and applicable laws or regulations, additional charges may apply.

These may include:

  • Sales tax

  • Value-added tax (VAT)

  • Import duties

  • Customs charges

  • Government fees

  • Other destination-specific charges

If a tax or other charge is collected directly during checkout, the amount will be shown before payment is completed.

Certain charges may instead be assessed by customs authorities, carriers, or other local agencies after the order has been shipped. Where applicable, destination-specific charges are determined independently and may not be controlled by VEYRASY.

Refund Processing

Approved refunds related to eligible VEYRASY returns will generally be sent back to the original payment method after the applicable return review has been completed.

The time required for a refund to appear in your account can vary depending on:

  • Your bank

  • Card issuer

  • Payment processor

  • Payment method used

  • Financial institution processing schedule

Once a refund has been processed by VEYRASY, additional posting time may be required by the financial institution handling the transaction. VEYRASY does not control the internal processing times of independent banks or payment providers.

Fraud Prevention & Additional Order Review

To help protect customers and reduce unauthorized transactions, VEYRASY may review certain orders before fulfillment.

An order may receive additional review when it involves circumstances such as:

  • Unusually high order value

  • Unusual purchasing behavior

  • Repeated payment attempts

  • Payment details requiring further verification

  • Information that triggers automated security screening

  • Other activity that appears inconsistent with ordinary transactions

In some cases, additional information may be requested before fulfillment can continue. This process is intended to help protect customers, payment systems, and transaction security.

Payment Information & Customer Privacy

VEYRASY handles payment-related information in accordance with applicable privacy and data-protection requirements.

Payment transactions may involve third-party organizations such as:

  • Payment processors

  • Banks

  • Card networks

  • Financial institutions

  • Digital wallet providers

  • Other payment service providers

These independent providers may process payment information according to their own security standards, privacy policies, and legal obligations.

For your security, please do not send sensitive financial credentials to VEYRASY by email. This includes:

  • Full credit or debit card numbers

  • CVV or security codes

  • Online banking passwords

  • Account authentication credentials

  • Other sensitive payment-security information

Contact VEYRASY

If you have questions about payment, billing, orders, neck fans, handheld fans, or another VEYRASY product, please contact our customer support team.

  • Brand: VEYRASY

  • Official Website: veyrasy.com

  • Legal Entity: Shenzhen Jinnuochen Technology Co., Ltd.

  • Registered Address: Room 301, No. 8 Xintun North 2nd Lane, Xinlian Community, Longcheng Subdistrict, Longgang District, Shenzhen

  • Business Registration / Tax Code: 91440300MAEDE0TU0M

  • Customer Support Email: service@veyrasy.com

veyrasy.com is owned and operated by Shenzhen Jinnuochen Technology Co., Ltd.

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